COVID-19: Update
COVID-19: How We Will Safely Serve You
A message to our clients and community,
This is a stressful time for all of us, as together we are facing an unprecedented global crisis. COVID-19 has forced us to adapt to an ever-changing reality as we fight to contain the virus.
First and foremost, we want you to know that we have and will continue to take action to protect you, our clients. The safety measures we are taking are being guided by public health authorities and the government, and often go well beyond.
The real estate industry has been declared an essential service in many provinces, but it is not business as usual. This was done primarily to ensure homeowners with pending closings, i.e. those who have already bought and need to sell, or those who have sold and have to buy, etc. are able to transact. Accordingly, we are doing business differently.
During the crisis, as much of the process as possible will be conducted virtually. Only in select cases, controlled access to properties to facilitate the sale or purchase of a property will be allowed, using best-practice disinfection, cleanliness and above all else, strictly limited person-to-person exposure using social distancing protocols.
How you will communicate and conduct business with us has changed. We have access to the industry’s leading operating platform, technology that allows us to keep in touch with you, share property details, complete real estate valuations and conduct transactions electronically.
We will continue to be here to discuss your situation and plan next steps, be it through phone, video, email, text or social media channels.
Canadians have placed their trust in Royal LePage for over 100 years. During this crisis, we are 100% committed to maintaining that trust.
As a final word, we can’t say enough about our front-line workers, the people who are risking their health to provide essential services. We owe you all our endless gratitude.
Stay safe!
Testimonials
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My partner and I met Lisa through a family member, whom Lisa had supported through a tricky landlord-tenant situation. We had noted how genuinely caring Lisa had been in that situation, and when it came time to find someone to guide us through our first-time home-buying experience, we knew we wanted someone like Lisa who would keep our best interests in mind.
From the beginning, when we were still digesting the idea of buying a house, Lisa made us feel comfortable - she is professional and warm, knowledgeable, and genuinely interested in what we need and want for our home and our lives. She was excellent in gently guiding us to determine for ourselves what we really wanted in a home, and what our budget could realistically afford us.
Lisa moved quickly with us when we found the house we love - helping us evaluate it objectively, and supporting us through the offer and closing process. We are so happy with our home and would not be here enjoying it if it weren't for Lisa's expertise, personal approach, and attentive guidance.
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- T & S
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It was a pleasure having Lisa Godel as our real estate agent when we were looking to buy a 2 bedroom condo. Lisa was very attentive and supportive in our needs in acquiring a unit in the Toronto mid-town area and helped us close the deal.
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- G & D
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"We worked with Lisa to purchase our first home. Working with her was an absolute pleasure. She was exceptionally patient, diligence and attentive. She provided a steady stream of excellent suggestions for housing visits and generally managed what can be a very stressful process skillfully and with a steady hand. We never felt pressured and always felt that Lisa was truly looking out for our best interests, which, as new home owners, was incredibly valuable to us. Throughout the process, Lisa kept in close contact, sending us many listings, all of which she had clearly reviewed and thought carefully about. Lisa was also very responsive. Thanks to improved technology, we did a fair amount of research on our own - often peppering Lisa with questions at all hours (sorry again!), Lisa handled our inquiries deftly and thoughtfully consider each of our questions.
Lisa's experience with renovations also proved to be very useful. Neither of us are particularly handy and we generally did not have a sense as to whether certain renovations could be costly or not costly. Lisa's background knowledge on the subject matter was priceless to us - we were able to discuss possibilities and the costs of such possibilities in advance of making bids and generally were able to go into the buying process as educated as possible.
We would definitely use Lisa again (though we're hoping not to sell for a while!)"
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- J & M
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"Lisa was exceedingly helpful and went well beyond all expectations. We work busy jobs with busy schedules and Lisa was able to accommodate accordingly ... we were able to see 16 places in just one weekend! Lisa was very patient and helpful in explaining the process along the way and in answering our (sometimes silly) questions at all hours of the day. Not only would we recommend Lisa to others, but we will gladly reach out to her on our next purchase and/or sale, whenever that may be!"
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- C & A
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When my best friend and I began looking for a rental unit in downtown Toronto, we knew it was not going to be an easy process. However, little could have prepared us for just how difficult it would be. After searching with no success for over a month - both on our own and with an agent - we were lucky to meet Lisa. In a matter of hours, our perspectives completely shifted. The search no longer felt like a burden - it was something to be excited about.
Lisa was able to accommodate both of our schedules, navigate a long list of criteria and the budgets of two recent graduates, and organize viewings of units before they hit the market. Her expertise was truly invaluable and her dedication to helping us find a place was incredible. Without her, there’s no way we would be living where we are today.
In addition to being a knowledgeable and hard-working agent, she is also one of the kindest people you will meet. She truly cares about the work she does and the people she works with, and during any process that involves the place in which you will live, that is the type of person you want in your court. You will not find another agent like Lisa!
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- A.
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"I met Lisa in 2015 while searching for a condo to rent in downtown Toronto. She was an absolute joy to work with! She was the landlord’s agent, but after moving into my new place, she still kept in touch with me and checked in every once in a while. We built a friendship from there and I have enlisted her help twice since then. I have recommended her to family and friends and they all have only wonderful things to say! I am so lucky to have met her – she is kind, patient, thoughtful, and extremely knowledgeable. The rental and buying process is not easy in Toronto and the GTA, but I never felt discouraged working with Lisa. She goes above and beyond in every way and truly cares about her clients. Thank you, Lisa, for all of your help and we look forward to working with you again!"
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- J.
Toronto Real Estate Board (TRREB); All information deemed reliable but not guaranteed. All properties are subject to prior sale, change or withdrawal. Neither listing broker(s) or information provider(s) shall be responsible for any typographical errors, misinformation, misprints and shall be held totally harmless. Listing(s) information is provided for consumer's personal, non-commercial use and may not be used for any purpose other than to identify prospective properties consumers may be interested
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Toronto Real Estate Board (TREB); All information deemed reliable but not guaranteed. All properties are subject to prior sale, change or withdrawal. Neither listing broker(s) or information provider(s) shall be responsible for any typographical errors, misinformation, misprints and shall be held totally harmless. Listing(s) information is provided for consumer's personal, non-commercial use and may not be used for any purpose other than to identify prospective properties consumers may be interested